Online platforms like Booking.com have become a target for scammers who impersonate hotels or the platform itself. After making a real booking, customers may receive a message claiming there’s an issue with payment or confirmation. These messages often include a link to a fake website designed to steal personal and payment details. Because the booking […]
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The Data Use and Access Act 2025 (DUAA) amends the GDPR and UK data protection laws. Changes are being phased in between June 2025 and June 2026. For organisations, the biggest update for Article 6 of the GDPR is the introduction of a new lawful basis called recognised legitimate interests. This is a separate basis
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How massage and beauty therapists can keep customer data safe Keeping customer data safe If you run a massage or beauty business, trust is everything. Your clients trust you with their comfort, their wellbeing and often some quite personal information too. From contact details to treatment notes, you’re handling more than just bookings. The good
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Will you be hit by a class action lawsuit after a data breach? Executive summary Group lawsuits after data breaches are rising in the UK and EU. Regulators (like the ICO) still issue fines and guidance, but claimants are increasingly using GDPR rights to sue en masse. High-profile cases show that both customers and employees can
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Breaking news: UK bank apps show customers other users’ transactions Customers using mobile banking apps from Lloyds, Halifax and Bank of Scotland were able to see other people’s banking transactions due to a technical glitch, raising serious concerns about personal data protection. The incident occurred on the morning of 12 March 2026, when users reported
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Does your employer know too much about you? Most employees never stop to ask an important question “what exactly does my employer know about me and how well are they protecting that information?” The answer might be more concerning than you think. How much personal data does your employer hold? Your employer is likely storing
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When data goes wrong: can staff be personally liable? The famous Morrisons data breach case gave organisations across the UK a nasty shock. In that incident, a disgruntled employee deliberately leaked payroll data for thousands of colleagues. The courts examined whether the supermarket could be held responsible for the actions of a rogue staff member.
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Have your employees already suffered a data breach? It might be simpler than you think When executives hear the words “data breach”, they often imagine hooded hackers, blinking servers and a dramatic cyber-attack straight out of a thriller. Sometimes that does happen. The UK armed forces learned this in 2024 when a major UK armed
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GDPR audit readiness: What the ICO may ask for and how businesses should prepare When people think of a “GDPR audit”, they often imagine the ICO arriving to inspect their organisation. In reality, for most businesses the ICO does not routinely audit companies. Instead, organisations are far more likely to experience regulatory scrutiny following a
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Why GDPR compliance is becoming a competitive advantage for your small business For many business owners, GDPR started as a legal obligation. Today, it is becoming something much more powerful, a competitive advantage. Businesses that manage personal data responsibly are more trusted, more organised, and more attractive to customers and partners. In a data-driven economy,
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