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The GDPR shift nobody’s talking about

The GDPR shift nobody’s talking about When the General Data Protection Regulation came into force in 2018, businesses focused on updating privacy policies, cookie banners, and consent forms. After Brexit, organisations shifted attention to complying with the UK General Data Protection Regulation alongside the Data Protection Act 2018. But something has changed again. There has […]

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The GDPR truth: It’s not just about policies, it’s about people!

Let’s be honest, most businesses don’t think twice about their privacy policy. It’s treated as a box to tick, a template to fill in, or something quickly generated by AI. But here’s the cold, hard truth: an incorrect, outdated, or incomplete privacy policy can expose your business to serious legal risk, hefty fines, and long-term

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The 2020 Twitter Security Breach: What Your Business Can Learn

Not everyone has lost money during the pandemic. On July 16, 2020, social media platform Twitter was hacked through an intricate social engineering scheme. The ill-fated security breach resulted in the cyber-terrorists getting away with $120,000 in bitcoin. How Did This Happen? The culprits utilised a system called spear phishing. Spear phishing is the use

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Business How-to: Responding to a Subject Access Request (SAR)

For individuals, subject access requests (SARs) are incredibly easy to make. They can be made in any form, including electronically (social media requests count). They don’t have to include the words “subject access request” or reference the Data Protection Act or GDPR. They can be made to anyone in the organization they want a copy

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The do’s and don’ts of customer comms during the pandemic

Maintaining relationships with customers is a priority for most businesses, assuming they want those relationships to remain positive and productive. Today, most of these relationships are nurtured over email and SMS messaging given they are a cheap and generally effective means of reaching a customer through devices they usually have about their person. Following the

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